Service Fees
MaxLeadz provides performance marketing services such as Meta Ads management, Google Ads management, lead generation strategy, tracking setup, funnel review, and creative strategy. Once work has started, service fees are generally non-refundable because time, strategy, research, setup, and execution work has already been delivered.
Ad Spend
Ad spend paid directly to platforms like Meta, Facebook, Instagram, Google, YouTube, or other advertising platforms is controlled by those platforms. MaxLeadz cannot refund platform ad spend.
Before Work Starts
If a payment is made by mistake and no strategy, setup, audit, planning, creative, campaign, or consultation work has started, you can contact us quickly. We will review the case and decide fairly based on the work status.
No Guaranteed Outcome Refunds
Advertising performance depends on market demand, offer strength, product quality, pricing, sales team follow-up, tracking quality, landing page experience, and platform behavior. Refunds are not provided only because a campaign did not reach a specific CPL, ROAS, lead volume, or sales target unless a written agreement states otherwise.
How to Request Review
For any payment concern, contact MaxLeadz with your name, payment date, service discussed, and reason for review. We aim to respond clearly and resolve genuine issues professionally.
